Terms and Conditions

TERMS & CONDITIONS

OmniNeuro LLC (Texas)
Version 1.0
Effective Date: 12/2025

1. Company Information

This Terms of Use Agreement (“Agreement”) is entered into between OmniNeuro LLC, a Texas limited liability company (“OmniNeuro,” “Company,” “we,” “us,” or “our”), and you (“Customer,” “you,” or “your”).

Business Address:
17350 State Hwy 249, Ste 220 #21274
Houston, TX 77064
Email: [email protected]

2. Scope & Acceptance

These Terms govern access to and use of OmniNeuro’s software, automation tools, AI features, messaging services, CRM systems, and related services (collectively, the “Services”).

By accessing or using the Services, you agree to be bound by this Agreement on behalf of a business entity. OmniNeuro provides Services exclusively to businesses (B2B). No consumer or personal use is permitted.

3. Eligibility

To use the Services, you represent that:

You are acting on behalf of a legally formed business entity

You have authority to bind that entity

You are not a competitor of OmniNeuro

You will not use the Services to build or offer a competing product

4. Accounts & Access

You are responsible for:

All activity under your account

Maintaining secure credentials

Ensuring authorized use only

OmniNeuro may suspend or terminate access immediately if it detects misuse, non-payment, legal risk, or policy violations.

5. Customer Data, Privacy & Confidentiality

5.1 Ownership

Customer retains all right, title, and interest in Customer Data. OmniNeuro acquires no ownership rights in Customer Data.

5.2 Limited License

Customer grants OmniNeuro a limited, non-exclusive license to process Customer Data solely to provide, support, and improve the Services.

5.3 Confidentiality

Each party agrees to protect the other’s Confidential Information using commercially reasonable safeguards.

5.4 Security

OmniNeuro implements reasonable administrative, technical, and physical security measures. No system is guaranteed to be completely secure.

5.5 Data Retention & Deletion

Upon termination, OmniNeuro will delete or anonymize Customer Data within a commercially reasonable timeframe unless retention is legally required.

5.6 Aggregated Data

OmniNeuro may use anonymized, aggregated data for analytics and service improvement.

6. Messaging & Compliance (TCPA / CTIA)

Customer represents and warrants that:

All messaging recipients have provided legally valid consent

Messaging complies with TCPA, CAN-SPAM, CTIA, carrier policies, and state laws

No purchased, scraped, or third-party lists are used

OmniNeuro may immediately suspend messaging services if compliance risk is detected.

Customer agrees to indemnify OmniNeuro for any claims, fines, or penalties arising from Customer’s messaging practices.

STOP/HELP functionality applies as disclosed during opt-in.

7. AI Features Disclaimer

AI-generated outputs may be inaccurate or incomplete.

Customer acknowledges that:

AI outputs are not legal, financial, or professional advice

Customer is solely responsible for reviewing and approving AI outputs

OmniNeuro does not guarantee outcomes, leads, revenue, compliance, or accuracy

8. Payments, Fees & Refunds

8.1 Fees

All fees are due as specified at checkout or in an Order Form.

8.2 Refund Policy (29-Day Trial)

Customers may request a refund within 29 days of initial purchase

Setup fees are non-refundable

After 29 days, all fees are non-refundable

Abuse of the refund policy may result in termination

8.3 Non-Payment

Failure to pay may result in immediate suspension or termination.

9. Third-Party Services

The Services integrate with third-party platforms including Stripe, PayPal, and GoHighLevel (GHL).

OmniNeuro is not responsible for outages, service changes, data loss, or interruptions caused by third-party providers. Use of such services is governed by their respective terms.

10. Intellectual Property

All software, workflows, templates, AI logic, and platform components remain the exclusive property of OmniNeuro LLC.

Customer receives a limited, revocable, non-transferable license to use the Services during the subscription term.

11. Limitation of Liability

To the maximum extent permitted by law:

OmniNeuro’s total aggregate liability shall not exceed the fees paid by Customer in the three (3) months preceding the event giving rise to the claim.

OmniNeuro shall not be liable for indirect, incidental, consequential, special, or punitive damages.

12. Indemnification

Customer agrees to indemnify and hold harmless OmniNeuro from claims arising from:

Customer’s use of the Services

Customer Data or messaging practices

Legal or regulatory violations

13. Termination

OmniNeuro may terminate this Agreement immediately for:

Non-payment

Compliance risk

Misuse or abuse

Legal exposure

Upon termination, access ceases immediately.

14. Governing Law & Dispute Resolution

Governing Law: State of Texas

Venue: Harris County, Texas

Arbitration: AAA, Houston, TX

No class actions. Jury trial waived.

15. Miscellaneous

Severability applies

No partnership or agency

OmniNeuro may assign freely

Entire agreement governs